MD Healthcare Co., Ltd. (hereinafter referred to as "Company") values customer personal information and complies with the Act on Promotion of Information and Communication Network Utilization and Information Protection.
The company will inform you of the uses and methods of personal information provided by customers through the personal information handling policy, and what measures are being taken to protect personal information.
The company will announce the revision of the personal information handling policy through the website notice (or individual notice).
This policy will take effect on March 26, 2018.
■ Personal information items that we collect
The company is collecting the following personal information for counseling, etc.
- Collection item: name, contact information, e-mail, inquiry, etc
- Personal information collection method: homepage (customer consultation, estimate request)
■ Purpose of collection and use of personal information
The company utilizes the collected personal information for the following purposes:
Service delivery contract implementation and service delivery inquiries/answers
■ Period of retention and use of personal information
In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the company shall keep the member information for a certain period prescribed by the relevant laws and regulations as follows.
Retention Items and Payment Records Preservation Basis
- The period of preservation of records concerning the withdrawal of a contract or subscription, etc.: 3 years
- Records concerning the withdrawal of contracts or subscriptions: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on payment and supply of goods: 5 years (Act on Consumer Protection in e-commerce, etc.)
- Records of consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
■ Procedures and methods for destroying personal information
In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The procedure and method of destruction are as follows.
- Revocation procedure
The information you entered for membership registration will be transferred to a separate DB after the purpose is achieved (in the case of paper), stored for a certain period of time according to internal policies and other reasons for information protection (see retention and usage period).
Personal information transferred to a separate DB is not used for any purpose other than being held except by law.
- Destruction method
Personal information stored in electronic file format is deleted using technical methods that cannot be played back.
■ Provision of personal information
In principle, the company does not provide users' personal information to the outside world. However, exceptions are made in the following cases.
Where the users agree in advance, they are requested by the investigative agency in accordance with the provisions of statutes or in accordance with the procedures and methods prescribed in statutes for the purpose of investigation;
■ Entrustment of collected personal information
In order to implement the service, the company entrusts the operation to an external specialized company as follows.
- Subject to entrustment: 3ANIA E&C Co., Ltd
- Entrustment details: Website and system management (hosting/maintenance)
■ Rights of users and legal representatives and methods of exercising them
Users can inquire or modify their registered personal information at any time, and can also request cancellation.
In order to inquire or modify users' personal information, they can view, correct, or withdraw directly after going through the identity verification process by clicking "Member withdrawal" to cancel the "personal information change" (or "member information correction or withdrawal.
Or contact the person in charge of personal information management in writing, by phone, or by e-mail, and we will take action without delay.
If you request correction of an error in your personal information, you will not use or provide the personal information until you complete the correction.
In addition, if the wrong personal information has already been provided to a third party, we will notify the third party of the results of the correction process without delay so that the correction can be made.
The company processes personal information canceled or deleted at the request of the user as specified in the "Hold and Use Period of Personal Information Collected by the company" and cannot be viewed or used for other purposes.
■ Matters concerning the installation, operation, and rejection of automatic personal information collection devices;
The company operates cookies that store and locate your information from time to time. A cookie is a very small text file that the server used to run a website sends to your browser and is stored on your computer's hard disk.
Target marketing and personalization services by analyzing the frequency of access and visit times of members and non-members, identifying user preferences and interests, tracking the degree of participation in various events and visits. You have the option of installing cookies.
Therefore, you can allow all cookies by setting options in your web browser, go through a confirmation every time they are saved, or refuse to save all cookies.
- How to reject cookie settings
To reject cookie settings, you can choose the option in your web browser to allow all cookies, go through the confirmation every time you save them, or refuse to save all cookies.
- Setting method
Example (for Internet Explorer): Tools > Internet Options > Personal Information at the top of your web browser
However, if you refuse to install cookies, there may be difficulties in providing the service.
■ Civil service regarding personal information
In order to protect the personal information of customers and handle complaints related to personal information, the company designates the relevant department and the person in charge of personal information management as follows.
Customer Service Department
Department: Management team
Phone: +82 02-2655-0766
Personal information management
Director: Jang Kwang-hyun
Phone: +82 02-2655-0766
You can report any personal information protection-related complaints that occur while using the company's services to the person in charge of personal information management or the department in charge.
The company will quickly and fully respond to users' reports.
If you need to report or consult on other personal information violations, please contact the institution below.
Personal Dispute Mediation Committee (www.1336.or.kr/1336))
Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533 to 4)
The Supreme Prosecutors' Office's Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600))
Cyber Terror Response Center of the National Police Department)